Shipping policy
United Kingdom Shipping
Shipping costs are calculated at checkout.
Please note that delivery timeframes are estimates provided by Royal Mail and cannot be guaranteed.
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International Shipping
We proudly ship worldwide via Royal Mail International services.
Delivery times vary depending on destination and customs processing within the receiving country.
Estimated delivery times 10-15 business days
International customers may be responsible for any customs duties, taxes, or import fees that may apply in their country.
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Order Tracking
Once your order has been dispatched, you will receive an email containing your tracking information so you can follow your parcel’s journey.
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Delayed or Lost Parcels
While we work closely with Royal Mail to ensure timely delivery, delays can occasionally occur.
If your parcel has not arrived within the expected delivery timeframe, please contact us at hello@maegirls.com and we will be happy to assist.
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Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout.
MAEGIRLS cannot be held responsible for delays or lost parcels resulting from incorrect or incomplete shipping addresses provided by the customer.⸻
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: contact@maegirls.com
We aim to respond to all enquiries within 24–48 hours.